Sales Manager – Consumables

 JOB DESCRIPTION 

Designation: (Consumables & Spareparts)  

Location: New Delhi 

Desired Profile: 

MBA Candidate with Engineering Background specialised in Chemicals or Printing technology is preferred. 

Incumbent with sales experience of 6 to 8 years in selling  

Consumables like Concentrate Inks, Process Colour Inks, Water based Inks, UV Inks, Flexo Inks, Pressroom Chemicals, Coatings, Plates, Blankets & Rollers. 

Spare parts of Sheetfed, Prepress, Postpress and Flexo machineries. 

Hands-on experience in handling Dealers market, identifying and developing Dealers for Inks and coatings will be an added advantage. 

Essential skills like sales analytics and usage of CRM tools are highly preferred. 

Interpersonal skills is highly required to collaborate with other sales and service partners. 

Willing to take ownership and deliver results especially when the market situation is volatile and uncertain. 

Excellent business communication in English & Hindi is essential. 

Candidates based out of  Delhi is preferred and the job location will be New Delhi. 

Candidate should take care of North region sales. 

Willing to travel extensively. 

Job Summary 

Overall responsible for customer account management and be the main interface to the customer, orchestrating the support from all relevant drivers from the organisation. 

Leading the day-to-day management of the sales cycle using CRM tool  

Manage the entire product portfolio and apply a consultative sales approach with customers. 

Facilitating the growth of overall sales by providing the customer a comprehensive approach to invest in Heidelberg portfolio now and in the future.   

Maintaining and increasing knowledge of market development as well as customers’ situation in order to accurately assess new business opportunities. 

Ensure customers’ success thus creating business. 

Use sales analytics from CRM tools for planning, leading and closing the business deals. 

Closely interact with Equipment Sales account manager and train them to sell consumables and parts to the existing and the new customers. 

Collaborate to learn and support equipment sales with fellow sales account manager (Equipments) 

Involve support from Finance team to further support customers. 

Partner with service team and share timely necessary information to support the customers for their end to end requirements. 

Seek necessary feedback from all the stakeholders and improve performance as a best team player. 

Take ownership for timely collection of the products sold as per the credit guidelines  and update finance and sales coordinator. 

Plan and achieve sales targets and earn quarterly incentives. 

Key Responsibilities 

Achieve Sales targets periodically.  

Review of market trends, competitor analysis, product portfolio, customer potential, scope & prospects. 

Support for development of new products and improvements in existing products. 

Co-ordination with Technical Support team in Trials & Resolving key customer issues. 

Monthly Dealer & Direct Customer Forecast for 3 months to be arrived and to be sent in consultation with Dealers & Customers. 

Improving dealer network by appointing potential dealer to improve consumables sale in North India. Set Individual Dealer Target as per requirement and Focus. 

Enhancing consumables business through selling consumable product range to customer directly or via dealers. 

Managing dealers in terms of ensuring satisfactory sales from their respective territories and also coordinating with Logistics Team for smooth product supply to dealers. 

Monitoring Collection and try to reduce the same with customers and dealers. 

Understand and consult customers with the aim to add value to their business. 

Actively generate new business opportunities within allocated customers by maintaining excellent, professional customer relationships. 

Actively use CRM as “the sales management tool” on daily basis and ensure optimum and accurate data quality.  

Report competitor activities regularly in CRM. 

Support Heidelberg’s marketing activities and specific product campaigns. 

Actively promote E-commerce usage to optimize sales  

Support other tasks and projects that may be assigned from time to time. 

Encourage and qualify sales leads on time as shared by service team members.